Dubai CommerCity, the pioneering free zone focused exclusively on e-commerce, has reported extraordinary growth in its digital trade operations in 2023, underscoring its emerging prominence as a global hub for the digital economy. As a joint venture between the Dubai Integrated Economic Zones Authority (DIEZ) and Wasl Properties, Dubai CommerCity has witnessed significant advancements, especially in its transit platform and digital trade platform operations compared to the previous year.
The statistics for 2023 are a testament to this growth, with the volume of goods processed through the CommerCity’s transit platform, DCC Way, increasing by a remarkable 56 percent. Meanwhile, the number of orders fulfilled through its digital trade platform soared by an astounding 158 percent. Further, there was a 92 percent increase in goods shipping operations from distribution centers, facilitated by its digital trade platforms.
Abdulrahman Shahin, Executive Vice President of Operations at Dubai CommerCity, reflected on this achievement. “The remarkable growth in Dubai CommerCity’s digital trade operations and transit portal reflects Dubai’s positioning as a global hub for the digital economy,” he said. Shahin pointed out that these achievements bolster Dubai’s status as a regional economic hub and a leading logistics center, aligning with the goals of the Dubai Economic Agenda D33, which aims to double the city’s GDP and attract foreign direct investment.
Shahin noted that these results are a consequence of Dubai CommerCity’s new strategic direction, implemented in late 2022, which adopted digital commerce as a core operational concept. This strategy aligns with national objectives related to digital economy and future technologies, thereby enhancing foreign investment in Dubai and improving the economic and investment scene for the business community.
The executive also emphasized the significance of the record growth in digital commerce operations, highlighting it as a reflection of Dubai’s comprehensive digital transformation efforts. Shahin reaffirmed Dubai CommerCity’s commitment to further developing its digital ecosystem, thereby streamlining operations for companies and entrepreneurs and attracting more global investors through its unique offerings.
Dubai CommerCity, spanning 2.1 million square feet and developed at a cost of Dh3.2 billion, offers a range of services and facilities. These include a competitive digital trade system, innovative solutions, advisory services on sector regulations, and integrated logistics solutions such as warehousing and last-mile delivery. Additionally, it provides integrated digital trade platform solutions, digital marketing services, and other support services, all tailored to meet the needs of digital trade companies across the Middle East, North Africa, and South Asia regions. The zone features modern offices, advanced warehouses, and flexible spaces, catering to the dynamic requirements of the burgeoning digital trade sector.
